Terms & Conditions
Terms & Conditions – SAS Biotech
By accessing or using the SAS Biotech website, you agree to comply with and be bound by the following Terms & Conditions.
1. General Information
These Terms & Conditions govern the use of the SAS Biotech website and all related products, services, information, and transactions offered through the platform. By accessing, browsing, or using this website, users agree to comply with these terms and all applicable laws and regulations. SAS Biotech reserves the right to modify, update, suspend, or discontinue any aspect of the website, including products, services, pricing, promotional offers, website content, and policies at any time without prior notice. Continued use of the website after such modifications shall constitute acceptance of the updated Terms & Conditions. The website is intended to provide information about our Ayurvedic medicines, nutraceuticals, dietary supplements, FMCG and herbal healthcare products. The information available on the website should not be interpreted as medical advice or a substitute for professional healthcare consultation.
2. Product Information
SAS Biotech makes every effort to ensure that all product descriptions, ingredient details, images, pricing, and healthcare-related information displayed on the website are accurate and up to date. However, slight variations in product packaging, labelling, appearance, or availability may occur from time to time. All information provided on the website is intended solely for general informational and educational purposes. Our Ayurvedic medicines, nutraceuticals, dietary supplements, FMCG and herbal healthcare products are developed to support wellness and healthy living; however, they are not intended to diagnose, treat, cure, or prevent diseases unless specifically approved under applicable laws and regulations. Customers are advised to read product labels carefully, follow recommended usage instructions, and consult qualified healthcare professionals before starting any product under SAS Biotech, especially in cases involving pregnancy, pre-existing medical conditions, allergies, or ongoing treatments. SAS Biotech shall not be held responsible for misuse of products, allergic reactions due to undisclosed sensitivities, or self-medication without proper guidance.
3. Orders & Payments
a) Order Acceptance
All orders placed through the website are subject to acceptance, verification, and product availability.
SAS Biotech reserves the right to refuse or cancel any order at its discretion.
b) Pricing
• Prices are listed in INR unless otherwise stated
• Prices may change without prior notice
• Taxes and shipping charges may apply separately
c) Payment Methods
Payments may be accepted through:
• Credit/Debit Cards
• UPI
• Net Banking
• Wallets
• Other approved payment methods
Customers agree to provide valid and authorised payment details.
4. Shipping & Delivery
At SAS Biotech, we strive to process and dispatch all orders promptly and safely. Orders are generally processed within 1–3 business days after payment confirmation. Our standard delivery time is 4-7 business days. Delivery timelines may vary depending on the customer’s location, courier availability, public holidays, weather conditions, or unforeseen circumstances. We deliver across most locations in India and selected international regions through trusted logistics partners. Customers are requested to provide accurate shipping details to avoid delays or failed deliveries. In case of damaged or incorrect shipments, customers should contact our support team within 24 hours of delivery with relevant order details and photographs. Shipping charges, if applicable, will be displayed during checkout, and SAS Biotech reserves the right to update shipping policies, charges, or delivery timelines without prior notice.
5. Intellectual Property
All material on this Site, including but not limited to text, images, illustrations, etc. are protected by copyrights which are owned and controlled by SAS Biotech/ SAS Pharmaceuticals (India) - Its parent company or by other parties that have licensed their material to us. Material from the Site or any website owned, operated, licensed or controlled by us may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Specifically, you should not attempt to "pass off" any of the Material as your own work. Modification of the Material or use of the Material for any other purpose is a violation of the copyrights and other proprietary rights. For purposes of these Terms and Conditions, the use of any material on any other website or networked computer environment is prohibited and will be dealt legally if found a misuse. The trademarks, logos and service marks displayed on the Site are SAS Biotech / Parent company (SAS Pharmaceuticals India) / Our associates ownership. Users are prohibited from using any Marks without our written permission or third parties, which may own the Marks.
6. Limitation of Liability
Under no circumstances shall SAS Biotech be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of, or reliance on, the material, or from the use of the Internet generally. Your use and browsing of the Site is at your risk. You should not rely on any of the Material and instead should seek other opinions before taking any action or determining not to take any action, which could lead to injury, harm or damage of any kind. Please do not rely upon information provided in this website as "medical advice". This website is not a substitute for a doctor or medical consultancy of any sort. For purposes of this section, "we" shall include SAS Biotech, and its subsidiaries, successors, shareholders, and their respective employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.
7. User Conduct
Users agree not to:
• Misuse the website or services
• Attempt unauthorised access to systems
• Upload harmful or malicious content
• Violate intellectual property rights
• Use false information or fraudulent payment methods
• Engage in unlawful activities
Violation may result in termination of access and legal action.
8. Governing Law
The Site is controlled and operated by SAS Biotech from our office in Delhi, India. We make no representation that Material in the Site is appropriate or available for use in other locations. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. This agreement shall be governed by, construed and enforced solely in accordance with the laws of the India and the courts at Delhi shall have exclusive jurisdiction in this regard. This is the entire agreement between the parties relating to the matters contained herein.
9. Termination
This agreement will terminate immediately without notice from us if in our sole discretion you fail to comply with any term or provision of this Agreement. Upon termination, you must destroy all materials obtained from this Site and all copies thereof, whether made under the terms of this agreement or otherwise. In the event of termination, the disclaimers of warranties and limitations of liabilities, damages and remedies set forth in this Agreement shall survive.
10. Disclaimer of warranties
To the fullest extent permissible pursuant to applicable law, neither we nor any other party involved in creating, producing, or delivering the site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the material or the site. Without limiting the foregoing, everything on the site is provided to you "as is" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non- infringement. We shall have absolutely no liability in connection with the services including without limitation, any liability for damage or injury to you or damage to your computer hardware, data, information, and business resulting from the material or the lack of information available on the site. Additionally, we shall have no liability for:
1. ANY LOSS OR INJURY CAUSED, IN WHOLE OR IN PART, BY OUR ACTIONS,
OMISSIONS, OR NEGLIGENCE, IN PROCURING, COMPILING, OR DELIVERING
THE MATERIAL
2. ANY ERRORS, OMISSIONS, OR INACCURACIES IN THE MATERIAL
REGARDLESS OF HOW CAUSED, OR DELAYS OR INTERRUPTIONS IN
DELIVERY OF THE MATERIAL; OR
3. ANY DECISION MADE OR ACTION TAKEN OR NOT TAKEN IN RELIANCE UPON THE MATERIAL FURNISHED AT THIS SITE.
We make no warranty, representation or guarantee as to the content, sequence, accuracy, timeliness or completeness of the Material or that the Material may be relied upon for any reason. We make no warranty, representation or guaranty that the Material will be uninterrupted or error free or that any defects can be corrected. For purposes of this section, "we" shall include SAS Biotech, and its subsidiaries, successors, shareholders, and their respective employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.