Privacy policy
Last updated: August 18, 2026
Privacy Policy
Welcome to SAS Biotech. Your privacy is important to us. This Privacy Policy explains how SAS Biotech collects, uses, stores, and protects your personal information when you visit our website, purchase our products, or interact with our services.
1. Information We Collect
We collect the following information about you:
At SAS Biotech, we collect certain information to provide a smooth, secure, andpersonalised experience to our customers, distributors, healthcare professionals, and website visitors. The information collected may include personal details such as your name, email address, mobile number, billing address, shipping address, company information, and payment-related details whenever you place an order, submit an inquiry, register on the website, or contact us. In addition to the information voluntarily shared by users, our website may automatically collect technical information including IP address, browser type, device information, operating system, browsing behaviour, referral sources, and pages visited. This data helps us improve website performance, understand customer preferences, and enhance user experience. We may also collect information through customer support communications, newsletter subscriptions, distributor applications, product feedback forms, and promotional campaigns. All information collected is handled responsibly and only for legitimate business purposes.
2. How We Use Your Information
The information collected by SAS Biotech is used to efficiently operate our business, fulfill customer orders, improve services, and maintain communication with our customers. Personal information may be used for order processing, shipping and delivery coordination, customer support, payment verification, and responding to product inquiries. We may also use customer information to provide updates regarding new product launches, promotional offers, wellness information, newsletters, and company announcements related to Ayurvedic medicines, nutraceuticals, dietary supplements, and herbal healthcare products. Technical and analytical information helps us improve website functionality, monitor website traffic, understand user behaviour, and enhance the overall digital experience. Additionally, information may be used to maintain website security, prevent fraudulent activities, comply with applicable legal obligations, and support internal business analysis.SAS Biotech ensures that customer information is used only for lawful and legitimate purposes aligned with our business operations.
3. Cookies & Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to ,Enhance website performance, Remember user preferences, Analyse traffic and visitor behaviour and Improve marketing effectiveness. Users can disable cookies through browser settings, though some website features may not function properly.
4. Disclosure of Information
SAS Biotech does not sell, trade, or rent personal information to third parties.
We may share information only with:
• Trusted payment gateway providers
• Shipping and logistics partners
• IT and website service providers
• Government authorities or regulators when legally required
• Professional advisors or auditors under confidentiality obligations
All third-party service providers are expected to maintain confidentiality and data security.
5. Data Security
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, misuse, alteration, disclosure, or destruction. While we strive to use commercially acceptable security methods, no digital platform can guarantee absolute security. Users may request access to personal information, correction or updation of inaccurate data, deletion of personal information or opt-out from promotional communications by contacting us.
6. Third-Party Links
Our website may contain links to third-party websites or platforms. SAS Biotech is not responsible for the privacy policies, practices, or content of such external websites. Users are advised to review the privacy policies of external websites before sharing personal information.
8. Policy Updates
SAS Biotech reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated versions will be posted on the website.